Valet people were telling us that we could not be there, and wanted us to back up, but all we wanted to do was unload the luggage. It was pouring down rain when we arrived around 6:00 PM, so wanted to pull up to the front door to just unload our luggage, and then go park the car (which the hotel lots were entirely full, so ended up parking car in the garage). We like coming to Hollywood for the 'free room' (not so free this trip, gambling was horrible).